The giffgaff App: Full Control in Your Pocket

The giffgaff app is free and available for download from Apple's App Store for iPhone and iPad, the Google Play Store for Android devices, and Huawei's AppGallery for Huawei phones.

The app lets you manage your giffgaff account with the tap of your phone. You can check your data use on the go, top up in seconds, manage your plan, connect to thousands of WiFi hotspots across the UK, and access the giffgaff community — all from one place.

You'll need your giffgaff member name and password to log in. If you're new to giffgaff, order your free SIM card first at giffgaff.com/orders/affiliate/firsteplondon.

In the giffgaff app, it's easy to see how much data you've used, how much you've got left and when your current plan expires.

You can also toggle whether your plan auto-renews or not, or even set up what your next plan will be. So if you have some time away from home coming up and you know you'll need to use a lot of data, you can be prepared.

If you haven't chosen a plan yet, you can browse and compare all available giffgaff SIM only deals directly from the app.

There's a dedicated section for checking your Airtime Credit usage, breaking each charge down by category so you can see exactly where your credit is going.

You can also access service settings from the app, giving you the option to: disable premium rate calls and texts, block international calls, control roaming (receive calls and texts while abroad), and set a roaming spending cap.

These controls are useful for keeping costs predictable, especially if you're managing a line for a younger family member.

Buy plans or add Airtime Credit without any hassle. You can pay with a saved card or PayPal, or redeem a giffgaff or O2 voucher — all from within the app, in seconds.

You can also set up auto top-up so your account is automatically topped up whenever your balance falls below £3. Choose an amount between £10 and £30 and limit how often it triggers per month.

All payment data is encrypted and stored securely. You can add, remove or change your default payment method at any time.

Need to manage multiple giffgaff accounts? You can do it all from one app.

Visit the Account tab, then press the plus icon in the upper right to add a second (or third) account. From there, it's easy to switch between accounts to make sure everyone is sorted.

This is perfect for managing family lines, a work number, or keeping track of a spare SIM.

The giffgaff app is your free ticket to thousands of WiFi hotspots across the UK.

Visit the Account tab, then tap on WiFi Extra to automatically connect to WiFi Extra hotspots — including on the London Underground and in public spaces across the country.

WiFi Extra is available to all giffgaff members at no additional cost. The app handles the connection automatically — you don't need to search for networks or enter passwords. This saves your mobile data for when you really need it.

As a giffgaff member, you get access to exclusive partner discounts through the app's Perks section.

These offers change over time and have previously included discounts on screen repairs, free trials of educational apps, and savings on energy bills.

Check the Perks section of the app regularly to see the latest offers available to giffgaff members.

You can also earn money by introducing new members to giffgaff through the referral programme — both you and your friend receive bonus credit.

The giffgaff app includes a full help section with quick links to common tasks like enabling adult content, porting your number to giffgaff, or checking your network status.

You can access the giffgaff community forums directly from the app, take part in discussions, ask questions, and help other members. Active community members can even earn Payback — real money or Airtime Credit paid out twice a year.

If you need more help, the app also connects you to giffgaff's dedicated email agents for account-specific support.